FAQ

  • Which countries do we ship to?
  • Can I have tiller extensions shipped?
  • Local pick-up option
  • Next event delivery location
  • How to get a VAT 0 invoice?
  • Do the prices include VAT?
  • Can I return or exchange products?

Ordering and delivery

Which countries do we ship to?

We can ship to anywhere and everywhere.

The pricing and delivery times naturaly vary depending on the location.

Currently our delivery times are as follows:

- Mainland Spain: 24-48h
- Balearic islands: 48h
- Canary islands: 3-4 days
- Zone A*: 4-8 days
- Zone B*: 7-10 days
- Rest: 10-18 days

* Zone A: AUT, BEL, CAN, DEN, FIN, FRA, GER, IRL, ISR, ITA, NED, NOR, POL, POR, SWE, SWI, GBR

* Zone B: AUS, CZE, EST, HUN, ISL, JPN, LAT, LTU, MAL, RUS, SIN, USA

Can I have tiller extensions shipped?

Yes. It is in practice possible to ship our tiller extensions. Though due to its length of 2500mm, it is rather costly to ship just one or two.

Therefore we recommend choosing the "local pick-up" option and ordering the tiller extensions to regattas in the Olympic circuit and we will have them delivered there when you arrive.

Check "Next event delivery location" on the FAQ section.

On a side note, don't worry we always have extra tiller extensions with us at events, so you can also contact us directly.

If you are not going to any of the events in the Olympic circuit, of course we can arrange shipment directly to you as well, just send us a DM.

Local pick-up option

Currently it is not possible to ship tiller extensions through our webpage.

Instead, you need to choose the "local pick-up" option and make the payment through our webpage.

Local pick-up shows our base for pick-up location, but it will in fact be the next possible World Cup (or equivalent) level regatta.

Check "Next event delivery location" on the FAQ section.

Next event delivery location

Next event will be:

Kieler Woche, Kiel, GER (June 13th-26th, 2022)

 

Followed by:

- 49er, FX and Nacra 17 European Championships, Aarhus, DEN (June 27th until July 10th, 2022)

- Marseille, FRA (July 25th until August 8th, 2022)

- 49er, FX and Nacra 17 World Championships, Halifax, CAN (August 22nd until September 5th, 2022)

More to be published in due course.

Payment & Taxes

How to get a VAT 0 invoice?

Getting a VAT 0 invoice is of course possible, just unfortunately not directly through our webpage yet.

Contact us directly for a VAT 0 invoice with your order, details and your VAT number.

Do the prices include VAT?

Yep! All prices on our online store include the Spanish VAT 21%.

Get in touch with us for a VAT 0 invoice if you are eligible for one. Cheers!

Returns

Can I return or exchange products?

It is possible! Just need to make sure that the item is in perfect shape and unused. Contact us directly to arrange your exchange.